Friday, December 18, 2009

Adventures in Telemarketing

I am currently working at a telemarketing company. For those of you work in this industry, you know that some of the prospective customers that we call are not very receptive to our calls. Of course, those of you who work in inbound call centers know how hostile customers can get.

Earlier today, I called a guy who immediately started screaming at me. He said "Give me the biggest boss you have!" To which I replied "When you say 'biggest boss' are you referring to their size?" The customer was not amused.

John Griggs

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